Krzysztof Herdzik | GBS & Finance Transformation Expert

What I Do

Services Built Around Results

GBS / SSC Transformation

End-to-end design and implementation of Global Business Services and Shared Services Centres. From operating model design through to go-live and steady state — hands-on, not advisory-only.

CFO / COO Advisory

Strategic finance and operations counsel for executives navigating transformation, restructuring, or aggressive growth. A rare dual lens: CFO discipline with COO pragmatism in one trusted partner.

Benchmark Diagnostic

A structured, data-intensive assessment of your finance function or shared services against global industry benchmarks. Identifies value leakage, inefficiency, and the highest-ROI transformation priorities.

Leadership & Workshops

Intensive workshops for finance and operations leadership teams — covering GBS strategy, change management, and building internal capability to sustain transformation without external dependency.

The Expert Behind the Work

Fifteen Years of Building,
Not Just Advising

Krzysztof Herdzik brings something most consultants cannot: the practitioner's perspective. He has built and run GBS centres, served as CFO, led cross-border restructurings, and delivered transformation programmes across 20+ countries — before advising on any of them.

This dual vantage point — finance executive and operations architect — gives clients strategic rigour without the disconnect between slide-deck recommendations and operational reality. Through Nalu Experts and Four Point Zero, Krzysztof continues to transform finance and operations organisations at the highest level.

Harvard Business School — Executive Education

ACCA Qualified — Chartered Certified Accountant

Co-founder, Nalu Experts — GBS transformation practice

Krzysztof Herdzik — GBS & Finance Transformation Expert

Krzysztof Herdzik GBS & FINANCE EXPERT

€300M+

Transformation Value
Managed Directly

Across GBS implementations, SSC builds, and finance restructurings, Krzysztof has directly managed over €300M in programme value — delivering results that appear on balance sheets, not just in reports.

Real Financial Impact

Measurable ROI

0 € Managed

€2BLN+

Two Billion Euros
in Lasting Value.

When you aggregate the long-term financial impact of every GBS centre built, every finance function transformed, and every cost structure optimised, the total value created for clients exceeds €2 billion.

Multi-year Impact

Enterprise Scale

0 € Impact

50+

Fifty Transformations.
Each One Delivered.

Over 50 GBS, SSC, and finance transformation projects completed — from initial diagnostic through go-live. No partial engagements, no failed implementations. Every engagement delivered to spec.

100% Delivery Rate

On-Time Go-Live

0 Projects

20+

One Standard.
Every Market.

From Poland to Singapore, from the UAE to South Africa — Krzysztof delivers the same rigour and results regardless of geography, regulatory environment, or organisational culture. Transformation without borders.

4 Continents

Cross-Cultural Expertise

0 Countries

Global Reach

From Poland to the World

Eight countries. One consistent standard of transformation excellence across Europe, MENA, and Asia-Pacific.

Why Krzysztof Herdzik

The KH Difference

Practitioner, Not Consultant

Built and run GBS centres before advising on them. Every recommendation comes from someone who has lived the consequences of the choices they recommend.

Dual CFO / COO Lens

Financial discipline meets operational pragmatism. No translation required between strategy and execution — both live in the same advisor.

Benchmark-Driven Approach

Hard data before every recommendation. Industry benchmarks anchor every diagnostic and transform subjective opinions into objective priorities.

Hands-On Delivery

Krzysztof doesn't hand over a slide deck and disappear. The engagement model means he builds alongside your team — leaving capability, not dependency.

Harvard-Grade Rigour

World-class strategic frameworks adapted to your organisation's specific reality. Harvard's analytical rigour, not Harvard's generic case studies.

Defined Financial Outcomes

Every engagement is scoped around a quantified financial outcome. If we cannot define what success looks like in euros, we redesign the engagement until we can.

Principles & Values

What I Stand For

Click any value to explore it. Click background to reset.

The Process

How Every Engagement Works

Diagnose

Every engagement starts with a rigorous, data-driven diagnostic. Industry benchmarks, process analysis, and financial mapping to identify exactly where value is being lost — before recommending anything.

Build

Hands-on design and implementation alongside your team. Operating model architecture, process engineering, technology selection, and organisational change — built to outlast the engagement, not depend on it.

Deliver

Go-live is not the finish line — it is the starting gun for steady-state performance. Krzysztof stays through stabilisation, ensuring the financial outcomes promised in the diagnostic are actually realised.

Vision

To Be Europe's Most Trusted
GBS Transformation Partner

A future where every finance and operations leader in Europe has access to the practitioner-level expertise needed to build world-class shared services — without the Big Four price tag.

Mission

Equipping Leaders to Build Shared
Services That Actually Last

Delivering hands-on GBS design, implementation, and CFO-level advisory that creates measurable financial outcomes — and leaves organisations with the capability to sustain them independently.

Goal

100 GBS Transformations
Generating €10BLN by 2035

To complete 100 end-to-end GBS and finance transformations that collectively generate more than €10 billion in lasting financial value — setting the standard for what practitioner-led transformation can deliver.

Trusted By

Global Enterprises Across 4 Continents

Client Voices

Executives Who Have Seen It Done

Real results from finance and operations leaders across Europe, MENA, and Asia-Pacific. Click any profile to read their story.

Start with a Conversation

Your Finance Transformation
Starts with a Diagnostic.

Join 50+ organisations that have already built faster, leaner, and smarter with Krzysztof Herdzik. One diagnostic call. Real answers. No obligation.

Book Your Diagnostic Call Connect on LinkedIn

No Obligation Response Within 24 Hours Practitioner-Level Expertise

I Don't Just Advise on GBS. I Build It.